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Specializing in Local Moves of Household Goods

FAQ's

When should I call A1 Best Movers to book my moving date?

If you require a written in-home estimate, you should call about 2 – 4 weeks before your move (weeks ahead for estimate depends on the severity of date needed to move on). We generally just ask you to give us as much notice as you can. Now for moving. If you need to move today, we can probably do that. To schedule days ahead - If you’re flexible and you can work with our schedule, you may give us 1 – 3 days notice to move. If you’re in need of a particular date to be moved, we then ask for you to allow us 8 – 10 days or more notice to reserve your move date.

What are my responsibilities? In brief...

Be present during the packing of your belongings.
Take personal responsibility for jewelry and other high value items.
Ensure that no prohibited items are packed.
Have a plan of where every piece of furniture is going to go in your new home.
This process really speeds up your move and could translate into big savings in the overall cost of your move.
Lay some type of protection over any light colored carpet.
Be sure there is ample access at both pickup and delivery locations.
Remember for local moves, we charge by the hour...So time is money! Be prepared!
Have all electronic equipment disconnected before the movers arrive.
Do not over pack boxes in weight.

Anything that is definitely a no-go item?

Well, mainly those things you might expect - drugs, alcohol, weapons, ammunition, flammables, explosives, corrosives, fireworks, flares, gasoline, kerosene, fuel oil, lamp oil, oil based paints, thinners, varnishes, lighter fluids, starter fluids, fire extinguishers, nail polish, nail polish remover, bleach, aerosol cans, matches, bottles with corks, all propane tanks, car and truck batteries. Shipping certain high value items or collections may require you to purchase extra coverage.

Suppose I pack myself?

Why not? But be aware of the potential problems. For instance, standard/full valuation coverage will not pay out on goods packed by their owner (PBO) (unless the exterior of the box is heavily damaged) Our standard and full replacement insurance policies will not cover such boxes because all insurance companies classify these boxes as PBO/CU which means “Packed by owner / contents and condition unknown”. Only time there is coverage for this is if we do the packing of the boxes.

Can I leave my clothes in their drawers?

Yes, you can! Just be sure not to leave anything else but clothing inside. Anything else that spills, breaks or shatters please have removed. Desk drawers should be empty and drawers left in or have them removed and moved by you.

Can you move my computer(s)?

Yes, but please have them disconnected BEFORE your moving day and have them packed in their original foam lined boxes. If you do not have these boxes available, then please move your CPU unit on your own and have the keyboard, mouse, printer, ect. packed in a box.

Refrigerators, Washers, Gas Stoves, and Gas Dryers. Will you disconnect and reconnect them?

For Refrigerators, Washer Machines with water connections, we can if you wish, disconnect your water line. But it is your responsibility to turn the water valves off/on. Our movers are not permitted too nor can they reconnect them per our insurance regulations.

For Gas Stoves and Gas Dryers. The answer is no. Although we would like too, our insurance policies DO NOT permit us to handle these situations. Please have these machines disconnected and gas lines capped before we arrive.

If you’re in need of any additional help in answering your questions, please email or call us right away! We would be glad to help you!

Do you offer crating?

Yes, we offer crating and highly recommend it on glass, marble, and other miscellaneous items. Please contact us for a quote.
Better Business Bureau Member Texas Department of Transportation #000576655B
TXDOT #
000576655B


Fully Insured and Bonded
"Serving The Great Country of Texas!"
 

 

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